Places · 14 questions

Customer feedback questions for a QR code at the counter

Customers will give you ten seconds, not ten minutes. These questions are built for that: each one is a single tap on a phone, asked from a QR code where people are already waiting.

The best place for the code is where people stand still: the counter, the waiting room, the fitting room, the back of a receipt.

Run the first question free

How to run it

  1. 01Pick the question you most want answered this month.
  2. 02Print it as a poster for the wall or as cards for the counter.
  3. 03Read the results weekly and act on one thing.

The questions

Each link opens the editor with the question already written. Change anything, then publish and put the QR code on screen.

  1. 01Rating 1–5

    How was your visit today?

    Use this →
  2. 02Yes / No

    Did you find what you were looking for?

    Use this →
  3. 03Multiple choice

    How long did you wait?

    • No wait
    • A few minutes
    • Longer than I'd like
    • Way too long
    Use this →
  4. 04Multiple choice

    How did you hear about us?

    • Friend or family
    • Google
    • Walked past
    • Social media
    • Other
    Use this →
  5. 05Open text

    What should we stock that we don't?

    Use this →
  6. 06Rating 1–5

    How likely are you to recommend us?

    Use this →
  7. 07Multiple choice

    Which hours suit you best?

    • Early morning
    • Lunchtime
    • After work
    • Weekends
    Use this →
  8. 08Yes / No

    Was our staff helpful?

    Use this →
  9. 09Open text

    What is one thing we could do better?

    Use this →
  10. 10Ranked

    Rank what matters most to you here.

    • Price
    • Selection
    • Speed
    • Friendly staff
    • Location
    Use this →
  11. 11Yes / No

    Would you join a loyalty program?

    Use this →
  12. 12Multiple choice

    How do you prefer to hear about offers?

    • Email
    • Text message
    • Instagram
    • A sign in the store
    • I don't
    Use this →
  13. 13Yes / No

    Was it easy to pay?

    Use this →
  14. 14Yes / No

    Is this your first visit?

    Use this →

Tips from running these live

  • Write the reason on the poster: 'Help us choose next month's stock' gets more answers than 'Give us feedback'.
  • Use the scan count. If many people scan but few answer, the question is too hard; make it a single tap.
  • Close a poll after a month and print the results on the next poster. People like seeing that answers went somewhere.

More question sets

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Restaurant feedback questions for a QR code on the table

Events

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Open house feedback questions for a QR code at the door

Your audience joins by scanning a QR code.

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